Quality Policy

CSE Global is committed to providing professional products, solutions and systems that consistently meet client expectations. The company adopts the principles of 'Process Management' and continually builds a culture of continuous improvement within the organisation with the aim to:

  • Earn customer recognition of our quality progress
  • Strive for complete understanding of our customers' changing needs and expectations
  • Comply with all regulatory and legislative requirements and the contractual obligations of all our agreements in relation to quality
  • Use only selected, approved and preferred suppliers
  • Develop and achieve Quality Improvement Goals
  • Continually improve our business processes

 

The commitment and involvement of executive management is essential for developing and implementing an effective and efficient Quality Management System. Management provides evidence of this commitment by:

  • Maintaining, monitoring, reviewing, auditing and continually improving the Quality Management System consistent with certification requirements of AS/NZS ISO 9001:2008
  • Fostering close working relationships with clients, suppliers and subcontractors, which result in positive solutions
  • Ensuring this policy and our business standards are understood and implemented company-wide
  • Engaging suitably qualified, skilled and experienced employees
  • Educating and training in order to continually improve the skills of our staff, awareness and knowledge of quality issues and practices
  • Identifying, reporting, investigating and resolving all non-conformances and taking action to prevent recurrence
  • Monitoring and evaluating the quality performance of consultants, subcontractors and suppliers and maintaining effective communication regarding quality and compliance issues

 

Quality Assurance